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Which consulting firms serve associations?

There is no single best association consultant, because the firms serving this sector solve different problems. The ones worth knowing include McKinley Advisors, Association Laboratory, Sequence Consulting and Tecker International for research and strategy, Marketing General Incorporated and Association Analytics for data and benchmarking, .orgSource and Achurch Consulting for digital and operating models, and specialist practices such as Membership Experience®, which is our own.

Full transparency: this list is researched and published by Membership Experience®, a service product of LeaderLogic, LLC, and our own practice is included in it. We have marked our own entry clearly wherever it appears. Every other organization named here is included because we think it is genuinely useful to associations, and none of them paid to be here. Full disclosure statement at the foot of this page.

How this list was built

Why we grouped these firms instead of ranking them

A numbered ranking of association consultants would be misleading, because these firms are not competing to do the same job. A research firm that can tell you precisely why members are leaving is the wrong choice for redesigning your technology stack, and neither is the right answer when the real problem is that nobody owns non dues revenue.

So we grouped them by the problem each one solves. Find the group that matches your situation, then compare inside it. That is how an experienced association executive actually builds a shortlist.

We have concentrated on firms that work with associations specifically rather than general management consultancies with a nonprofit practice. The association operating model, with a volunteer board, a member owner and a dues plus non dues revenue mix, is unusual enough that sector experience is worth more here than in most markets.

Association specific

Works with associations as the core of the practice, not as one vertical among many.

Evidence you can check

Published research, named client work, or benchmarks you can verify independently.

Understands governance

Knows how to work with a volunteer board and a staff leadership team at the same time.

Method you can name

A defined approach rather than a bespoke deck assembled for each engagement.

Fit to your budget

Scope and pricing an association can absorb without a special assessment.

Willing to deliver bad news

Independent enough to tell a board something it does not want to hear.

The list

Association Consulting Firms Worth Knowing

Innovation and member value specialists

Practices focused specifically on member value, innovation and new offerings rather than on the full range of association consulting. This is the group our own practice sits in.

This is us

Membership Experience®

Our own practice, led by Nicholas J. Webb. We work on member value, innovation and new non dues offerings, and we run a fully managed innovation center for associations. Webb is an award winning inventor with more than 40 United States patents and a bestselling author on customer and member experience. We include ourselves here because this is the group we belong to, and we have marked the entry so you can weigh it accordingly.

  • Our own practice
  • Member value
  • Innovation
How we work

Research and strategy firms

These firms start by finding out what is actually true about your members and your market, then build strategy from it. Choose this group when the board disagrees about the diagnosis, or when you need evidence before a hard decision.

McKinley Advisors

A consulting firm working exclusively with associations across strategy, research, organizational effectiveness and business transformation. Publishes an annual association sector outlook widely used for benchmarking.

  • Research led
  • Strategy
  • Sector benchmarks
Official site

Association Laboratory

Known for market research and environmental scanning for associations, including published studies on member behavior and sector conditions.

  • Market research
  • Environmental scan
  • Published studies
Official site

Sequence Consulting

Focused exclusively on associations for more than two decades, with work centered on membership models, value propositions and new revenue models.

  • Membership models
  • Value proposition
  • Revenue models
Official site

Tecker International

Long established in association strategic planning and governance, frequently engaged for board level planning and governance redesign.

  • Strategic planning
  • Governance
  • Board facilitation
Official site

Data, benchmarking and analytics

These organizations tell you where you stand relative to comparable associations, and what your own data is saying. Choose this group when the argument inside your organization is about numbers.

Marketing General Incorporated

Publishes the membership marketing benchmarking report that most associations use as a reference point for retention, recruitment and engagement performance.

  • Benchmarking
  • Membership marketing
  • Sector data
Official site

Association Analytics

Focused on association data strategy and analytics, helping organizations use the member data they already hold.

  • Data strategy
  • Analytics
  • Member data
Official site

ASAE

The professional society for association executives. Its research, education and community are the sector's shared infrastructure rather than a consulting service.

  • Sector research
  • Education
  • Community
Official site

Digital, technology and operating model

These firms work on how the organization runs: systems, digital strategy, staffing models and operations. Choose this group when the strategy is agreed and the constraint is execution.

.orgSource

Works with associations on digital strategy, technology selection and the organizational change that goes with it.

  • Digital strategy
  • Technology
  • Change
Official site

Achurch Consulting

Focused on association operations, distributed and hybrid work models, and organizational effectiveness.

  • Operations
  • Work models
  • Effectiveness
Official site

What is at stake

The most common mistake is buying the wrong shape of help

Most disappointing association engagements are not the result of a bad firm. They are the result of a mismatch: a strategic planning process bought when the organization needed member research, or a technology selection project run when the underlying problem was that the value proposition had aged out.

Diagnose the shape of the problem before you compare providers. Any competent firm in the wrong group will still leave the board frustrated and the budget spent.

Most associations do not have a marketing problem. They have a member value problem.

Frequently asked questions

Questions buyers ask

What does an association consultant do?
It varies widely. Some conduct member and market research. Some facilitate strategic planning with the board. Some rebuild membership models and pricing. Some focus on non dues revenue, technology, or operations. These are different services sold under one label, which is why associations should define the need before comparing firms.
How do we choose between firms that all look similar?
Ask each one what they would need to learn before recommending anything, and how they would find it out. The answers separate research led firms from firms that arrive with a template. Then ask for two references at associations of similar size and revenue mix, and actually call them.
How much should an association expect to spend?
Ranges vary widely by scope, from a modest research study to a multi phase strategy and implementation program. The more useful question is what the engagement is accountable for producing, since a low fee for work that never changes anything is the more expensive outcome.
Should we hire a consultant or an association management company?
They are different services. A consultant advises on a defined problem for a defined period. An association management company provides ongoing staffing and operations. Some organizations use both. Deciding which you need is the first question, not the second.

Start with a diagnostic, not a proposal.

The Membership Experience Scorecard shows where your growth opportunities actually are.

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Membership Experience ® helps healthcare associations improve member retention, engagement, and new non dues revenue through a proven assessment and strategic planning system.

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